NCRG Conference on Gambling and Addiction

Wednesday, November 08, 2006

Global Perspectives on Responsible Gaming Practices

As the gaming industry expands into non-U.S. jurisdictions, casino companies are recognizing the importance of adapting their responsible gaming education and outreach programs to the needs of the population centers in which they are opening and operating properties. As part of its Government and Industry conference track, the NCRG’s 7th Annual Conference on Gambling and Addiction will feature a two-part series in which both research experts and industry insiders will discuss the many issues involved with international expansion and how the industry can develop culturally-sensitive responsible gaming programs.

On Sunday, Nov. 12, Global Gaming, Part 1: Asian and Australian Approaches to Responsible Gaming, will explore the challenges facing Australia, which has one of the most highly regulated gaming industries in the world. Panelists will also discuss how native and foreign companies developing new properties in Asia may have to adjust responsible gaming messages and tactics to better suit Asian employees and customers. The impressive line-up of panelists for the session includes Ivan YIU, head of the youth and family section and coordinator of addiction counseling services of Tung Wah Group Hospitals in Hong Kong, Vicki Flannery, the first CEO of the Australian Gaming Council, and Andrew Abboud, director of government relations and community development for the Las Vegas Sands Corporation.

In Global Gaming, Part 2: Three Continents’ Approaches to Responsible Gaming, which will take place on Monday, Nov. 13, cultural perspectives from the U.S., Great Britain, South Africa and Holland will be shared. Panelists will offer their views on how casinos in each country can use science to further refine and improve the effectiveness of their responsible gaming programs. They will explore which guidelines are most effective in differentiating junk science from legitimate research and which approaches resonate most among each of their unique populations. Speakers include Peter Dean, CBE, chairman of the U.K. Gambling Commission, Clive Keegan, research manager of the South African Responsible Gaming Programme and Pieter Remmers, managing director of the Jellinek Consultancy in the Netherlands.

View the conference program for session times – both sessions will be held in the Palma room.


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